Everything about calling Barclaycard from abroad
Which Barclaycard number is yours
Barclaycard is a trading name of Barclays Bank UK PLC. Its lost and stolen page splits callers by card. For a Barclaycard, call 0800 161 5308 and press option 1. For an Amazon Barclaycard, call 0800 151 0157 and press option 3; Barclaycard's contact page also gives that number as the Amazon Barclaycard customer line, open Monday to Friday from 8am to 8pm and at weekends from 8am to 6pm. Barclaycard's general customer line is a 0333 number, which this page does not cover.
When a card goes missing abroad
Barclaycard says that if your cards go missing it can give you other ways to pay, wherever in the world you are. For Visa cards, that means an emergency cash advance of up to £1,000 a week, as long as the funds are in your account and with no transaction fee, and temporary cards, both arranged on 0800 161 5308. Barclaycard says these services are not available for the Amazon Barclaycard and that emergency cash advances are subject to status.
Calling a UK 0800 line from a foreign network
Barclaycard prints a from-abroad number, +44 1604 230 230, for the main lost card line, and asks you to check with your service provider if you are calling from outside the UK. It does not say whether its 0800 numbers connect from a foreign network or what they cost from there.
What Losali does with these numbers
Losali is an independent dialler that runs in a web browser. Your call is carried over the internet and Losali's telecom carrier connects it to the UK 0800 number, so your foreign network only carries data. Nothing to install and no UK SIM to buy, and a laptop or someone else's phone works if yours was stolen with the card.
- Check which card it is: a Barclaycard and an Amazon Barclaycard have different numbers and options.
- For an emergency cash advance or temporary card, have your Visa Barclaycard details to hand.
- Note where and when the card went missing, and any payment you do not recognise.
- If you still have your phone, the Barclaycard app can report the card first.
Hours, and the ways in without calling
Barclaycard lists 0800 161 5308 for emergency card replacement and cash advance as open 24/7, including bank holidays. In the Barclaycard app you can report a lost, stolen or damaged card under your cards, or send a message from the Help section. Barclaycard says Amazon Barclaycard holders need to log into the app to report the card, and that a card lost abroad can be frozen there, with the new card's details available in the app to keep paying.
What kind of number is this?
Freephone 0800 / 0808. Free to call from inside the UK. Losali shows the price before the call starts.