Number directory
UK special numbers you can call from abroad
Freephone, 03, geographic and service lines that are blocked or billed as international when you dial them from outside the UK. With Losali they connect from your browser, at a per-minute price shown before the call.
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Freephone 0800 / 0808
DWP Pension Centre0800 731 0469The DWP's Pension Service on UK freephone 0800 731 0469 (State Pension, Pension Credit) and the Future Pension Centre on 0800 731 0175 (forecasts).Psychic Light0800 156 0037Psychic Light's pay-by-card readings line, UK freephone 0800 156 0037.Age UK0800 678 1602Age UK's Advice Line on UK freephone 0800 678 1602, 8am to 7pm, 365 days a year, for older people, families and carers.American Express0800 917 8047American Express UK: 0800 917 8047 for lost or stolen Cards, fraud and Global Assist, open 24 hours, plus separate 0800 lines for most personal Cards.Attendance Allowance0800 731 0122The DWP's Attendance Allowance helpline on UK freephone 0800 731 0122, Monday to Friday, 8am to 6pm, for claim forms and reporting changes.Aviva0800 158 3142Aviva pensions and annuity customer service on the UK freephone lines 0800 158 3142 and 0800 096 8281.Bank of Scotland0800 028 8335Bank of Scotland: 0800 028 8335 for lost or stolen cards, card declines and card fraud, and 0800 567 4971 for Internet Banking fraud, both open 24/7 according to the bank.Barclaycard0800 161 5308Barclaycard: 0800 161 5308 (option 1) for a lost or stolen Barclaycard and emergency card replacement, listed 24/7, and 0800 151 0157 (option 3) for the Amazon Barclaycard.BT Pension Scheme0800 731 1919BT Pension Scheme member services on UK freephone 0800 731 1919, weekdays 8.30am to 5pm, for payments, overseas accounts and bereavement.Capital One UK0800 952 5267Capital One UK: 0800 952 5267 for transaction problems, unrecognised payments and scams; Capital One's phone hours are Monday to Friday 7am to 9pm, weekends 8am to 5pm.Carer's Allowance Unit0800 731 0297The DWP's Carer's Allowance Unit on UK freephone 0800 731 0297, Monday to Friday, 8am to 6pm, for general enquiries and paper claim forms.Chase UK0800 376 3333Chase UK: 0800 376 3333 for customer support when you do not have the Chase app to hand; Chase says it is open 24/7, including holidays.Child Maintenance Service0800 171 2345The DWP's Child Maintenance Service on UK freephone 0800 171 2345, Welsh 0800 232 1979, Monday to Friday, 8am to 6pm, for cases, payments and changes.Citizens Advice0800 144 8848Citizens Advice's Adviceline for England on UK freephone 0800 144 8848, usually 9am to 5pm on weekdays, and its debt helpline on 0800 240 4420.Co-operative Bank0800 028 8288The Co-operative Bank's mortgage line for existing customers, UK freephone 0800 028 8288.Coventry Building Society0800 121 8899Coventry Building Society: 0800 121 8899 for all enquiries, including a lost or stolen cash card or passbook; Monday to Friday 8am to 7pm, Saturday 9am to 2pm.Disability Living Allowance helpline0800 121 4600The DWP's Disability Living Allowance helpline on UK freephone 0800 121 4600, Monday to Friday, 9am to 5pm, for child claims and existing adult claims.DWP Bereavement Service0800 151 2012The DWP Bereavement Service (0800 151 2012), the UK freephone line to report a death to DWP and claim Bereavement Support Payment.E.ON Next0808 501 5200E.ON Next's 0808 freephone line for home gas and electricity customers: bills, meters and moving home.EE0800 956 6000EE: 0800 956 6000, the sales team's number for joining EE or adding a product, Monday to Friday 8am to 9pm and weekends 8am to 8pm.Financial Ombudsman Service0800 023 4567The Financial Ombudsman Service helpline on 0800 023 4567, weekdays 8am to 5pm: new complaints about banks, insurers, lenders and other financial businesses.Financial Services Compensation Scheme (FSCS)0800 678 1100FSCS, the UK compensation scheme for customers of failed financial firms, on freephone 0800 678 1100, weekdays 9am to 5pm, excluding public holidays.Halifax0800 015 1515Halifax: 0800 015 1515 for lost or stolen cards, card declines and card fraud, and 0800 500 3914 for Online Banking fraud, both open 24/7 according to Halifax.HSBC UK0800 085 2401HSBC UK: 0800 085 2401, the emergency line for lost or stolen cards for customers not registered for online banking, open 24 hours a day, 7 days a week.Independent Age0800 319 6789The Independent Age Helpline on UK freephone 0800 319 6789, Monday to Friday 8.30am to 5.30pm, for advice on money, housing, health and care.Jet20800 464 3546Jet2.com's freephone line 0800 464 3546, for customers travelling within 24 hours or unable to use WhatsApp.Jobcentre Plus0800 055 6688Jobcentre Plus on 0800 055 6688 for new New Style JSA and ESA claims, and 0800 169 0310 for existing claims and changes, weekdays 8am to 5pm.Legal & General0800 048 2446Legal & General's annuity new business line, the UK freephone number 0800 048 2446, listed on its retirement contact page.Lloyds Bank0800 096 9779Lloyds Bank: 0800 096 9779 for lost or stolen cards, open 24 hours a day, 7 days a week.Macmillan Cancer Support0808 808 0000The Macmillan Support Line on UK freephone 0808 808 00 00, 8am to 8pm, 7 days a week, for people affected by cancer and those close to them.MBNA0800 056 0081MBNA: 0800 056 0081 for a lost or stolen credit card and 0800 587 0997 for transaction declines and card fraud, both open 24/7 according to MBNA.Monzo0800 088 4040Monzo: 0800 088 4040 for customer support, for when you cannot use the in-app chat that Monzo recommends first.Nationwide Building Society0800 055 6622Nationwide Building Society: 0800 055 6622 for lost or stolen cards and for current account or credit card fraud, 24 hours a day, 7 days a week.NatWest0800 161 5153NatWest: 0800 161 5153 for personal credit card fraud, open 24 hours a day.NS&I0808 500 7007NS&I customer services for Premium Bonds and savings, on the UK freephone number 0808 500 7007.Octopus Energy0808 164 1088Octopus Energy: 0808 164 1088 for home gas and electricity customers, Monday to Thursday 9am to 5pm and Friday 9am to 4pm, and 0808 196 6842 for heat pumps, solar and EV chargers.PayPal UK0800 358 7911PayPal UK: 0800 358 7911, the general enquiries freephone, which PayPal says is available from local landlines only; lines 8am to 6:30pm, Monday to Sunday.Pension Credit0800 99 1234The Pension Service's Pension Credit claim line on 0800 99 1234, weekdays 8am to 6pm: claims by phone, paper claim forms and questions about extra amounts.Pension Tracing Service0800 731 0175GOV.UK's Pension Tracing Service on 0800 731 0175, weekdays 10am to 3pm: contact details for a lost workplace or personal pension scheme.Personal Independence Payment (PIP)0800 917 2222The DWP's PIP new claims line on UK freephone 0800 917 2222, and the PIP enquiry line on 0800 121 4433 for reporting changes on an existing claim.Royal British Legion0808 802 8080The Royal British Legion helpline on UK freephone 0808 802 8080, 8am to 8pm daily, and the Membership Team on 0800 307 7773.Santander UK0800 313 4321Santander UK: 0800 313 4321, its freephone line for fraud and scams; Santander says its fraud team is available 24 hours a day.Scottish Widows0800 032 1260Scottish Widows workplace pensions with a policy number starting ZU, on the UK freephone line 0800 032 1260.StepChange Debt Charity0800 138 1111StepChange Debt Charity's debt advice line on UK freephone 0800 138 1111, Monday to Friday 8am to 8pm and Saturday 9am to 2pm.SunLife0800 008 6060SunLife's UK call centre on 0800 008 6060, Monday to Friday 8am to 8pm, for existing plans: claims, payments, changes and complaints.Thames Water0800 980 8800Thames Water's 0800 bills and accounts line, and its 24-hour 0800 number for water and wastewater problems.The Pensions Ombudsman0800 917 4487The Pensions Ombudsman on 0800 917 4487, weekdays 10am to 2pm: enquiries about complaints over workplace and personal pension schemes.Three0800 033 8006Three: 0800 033 8006, the order-by-phone number on Three's website, and 0808 258 0333 for Three Business sales and upgrades, Monday to Friday 9am to 6pm.TSB0800 015 0030TSB: 0800 015 0030 for lost or stolen cards, open 24/7.Universal Credit0800 328 5644The DWP's Universal Credit helpline on UK freephone 0800 328 5644, Monday to Friday, 8am to 6pm, for help with a claim and payment questions.Veterans UK0808 191 4218The Veterans UK helpline 0808 1914 218 for War Pensions, armed forces compensation and welfare, plus the JPAC pension line 0800 085 3600.Virgin Money0800 121 7365Virgin Money: 0800 121 7365 for current accounts with sort codes 05 or 82, 0800 011 3210 for Virgin Money credit cards and 0800 085 3210 for Virgin Atlantic credit cards, with lost card reports 24/7.Western Union UK0800 833 833Western Union UK: 0800 833 833 for Customer Care on money transfers; English 24x7 and Polish Monday to Saturday, according to Western Union.