Everything about calling Coventry Building Society from abroad
One number for the whole society
Coventry Building Society is a UK building society with savings, mortgages and current accounts. Its website gives a single phone number for all enquiries, 0800 121 8899, on the contact page, on the security page and at the foot of every page. The society also asks you to use it to check whether a text message really came from it.
Why you might ring the Coventry from abroad
If you have moved abroad and kept savings or a mortgage with the society, questions about them go through this same line. The urgent case is security: if your cash card or passbook is lost or stolen, or you think someone else may know your Security Details, the society asks you to call 0800 121 8899 straight away.
Calling a UK 0800 line from a foreign network
The society says 0800 calls are free when made from the UK, and its contact page gives a number for calls from overseas, +44 2476 555 255. It does not say whether 0800 121 8899 can be dialled from a foreign network or what that costs; check with your operator.
What Losali does with this number
Losali is an independent dialler that runs in a web browser. The call travels over the internet and Losali's telecom carrier connects it to the society's 0800 number, so your foreign network only carries data. Nothing to install and no UK SIM to buy; a laptop or tablet is enough.
- Check the time: the line is open Monday to Friday 8am to 7pm and Saturday 9am to 2pm, and closed on Sundays and bank holidays.
- Have your account or mortgage details to hand.
- For a lost cash card or passbook, say so at the start of the call.
- The society may record calls, its website says, to improve its service and as a record of the conversation.
Hours, and the ways in without calling
The phone line is open Monday to Friday, 8am to 7pm, and Saturday, 9am to 2pm, and is closed on Sundays and bank holidays. Without calling, savers can use the secure live chat in the app, and anyone can use the live chat on the website, both Monday to Friday, 9am to 5pm. Through Online Services you can send a secure message, answered within 48 hours. The society's email address is support@thecoventry.co.uk, though it advises against emailing about anything personal.
What kind of number is this?
Freephone 0800 / 0808. Free to call from inside the UK. Losali shows the price before the call starts.