Pension Tracing Service (GOV.UK) Freephone 0800 / 0808

Call the Pension Tracing Service on 0800 731 0175 from abroad

The Pension Tracing Service finds the contact details of a lost workplace or personal pension scheme. GOV.UK lists it on 0800 731 0175, Monday to Friday, 10am to 3pm, the same number it gives for the Future Pension Centre. Dial it here from your browser.

Lost track of a workplace or personal pension
Need the contact details of an old pension scheme
Searching for someone else's pension, with their permission
Living abroad and searching for an old UK pension scheme

By the Losali team Prepaid, no subscription

0800 731 0175 Pension Tracing Service · Tracing a lost pension · Mon to Fri, 10am to 3pm Call

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Quick answer

0800 731 0175 in 10 seconds

Number: 0800 731 0175, the line GOV.UK gives for asking the Pension Tracing Service by phone. GOV.UK says the service needs the name of an employer or a pension provider. It cannot tell you whether you have a pension, or what it is worth.
Hours: Monday to Friday, 10am to 3pm, for the Pension Tracing Service. GOV.UK prints no time zone and no weekend hours.
Same number, two services: GOV.UK gives 0800 731 0175 for the Future Pension Centre as well: State Pension questions and forecasts, Monday to Friday, 8am to 6pm. To trace a lost pension, call within the shorter window.
From abroad: 0800 is UK freephone: GOV.UK's call charges page lists 0800 numbers as free. GOV.UK also prints a separate ordinary number for callers outside the UK. From a foreign network, 0800 731 0175 may not connect, depending on your operator. Goes through with Losali, from your browser.
Without calling: The online service, in English or Welsh, or a letter to The Pension Service in Wolverhampton (address in the table).

Sources: GOV.UK, Find pension contact details; GOV.UK, Future Pension Centre; GOV.UK, call charges (read on 14 October 2026).

Pension Tracing Service: the phone line and the other ways to ask
Contact	What it is for	Hours	From abroad
0800 731 0175	Pension Tracing Service: how to reach a pension scheme you have lost track of, yours or someone else's with their permission	Mon to Fri 10am to 3pm	With Losali
0800 731 0175	Future Pension Centre: State Pension questions and forecasts, on the same number	Mon to Fri 8am to 6pm	With Losali
Online service	The same search for a scheme's contact details, in English or Welsh	Not stated	Online, from anywhere
The Pension Service, by post	Post Handling Site A, Wolverhampton, WV98 1AF, United Kingdom	By letter	By post, from anywhere

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About

Everything about calling Pension Tracing Service from abroad

What the Pension Tracing Service does

GOV.UK offers the service to find the contact details you need to search for a lost pension. It covers your own workplace or personal pension scheme, and someone else's scheme if you have their permission. To use it you need the name of an employer or of a pension provider. GOV.UK is clear about the limits: the service will not tell you whether you have a pension, or what its value is. What you get is a way to reach the scheme, which you then use in your own search.

Online, by phone or by post

GOV.UK offers an online service, available in English and in Welsh. GOV.UK lists two other ways to ask: by phone on 0800 731 0175, in the hours above, and by post to The Pension Service, Post Handling Site A, Wolverhampton, WV98 1AF, United Kingdom. Relay UK users dial 18001 then 0800 731 0175, and a British Sign Language video relay service is offered. GOV.UK gives the hours without a time zone.

GOV.UK says you need the name of an employer or a pension provider to use the service.

One number, two services

0800 731 0175 is also the number GOV.UK gives for the Future Pension Centre, which answers questions about your State Pension and gives forecasts, Monday to Friday, 8am to 6pm. The Pension Tracing Service window on GOV.UK is shorter, 10am to 3pm on weekdays. If your question is about a lost workplace or personal pension, call within those hours.

Calling 0800 731 0175 from abroad

On its call charges page, GOV.UK lists 0800 numbers as free. From a foreign network, a UK 0800 number may not connect, depending on your operator. For callers outside the UK, GOV.UK prints an ordinary number for the Pension Tracing Service, +44 (0)191 218 7777.

What Losali does with this line

Losali is an independent dialler that works in a web browser. Your call travels over the internet and Losali's telecom carrier connects it to 0800 731 0175 in the UK, so the network you are on only carries data. There is no app to install and no UK SIM card to buy. You need a browser, a microphone and a stable connection.

Before you call the Pension Tracing Service

The name of the employer, or of the pension provider: GOV.UK says you need one of them to use the service.
If the pension is someone else's, their permission.
The hours: Monday to Friday, 10am to 3pm.
Something to write down the contact details you are given.

What kind of number is this?

Freephone 0800 / 0808. Free to call from inside the UK. Losali shows the price before the call starts.

Sources

Official sources

FAQ

Frequently asked questions

Is 0800 731 0175 free to call?

From the UK, yes: GOV.UK's call charges page lists 0800 numbers as free. That is the UK rate. From a foreign network the number may not connect, depending on your operator. GOV.UK gives callers outside the UK a separate ordinary number for the service.

When is the Pension Tracing Service phone line open?

Monday to Friday, 10am to 3pm, according to GOV.UK, which prints no weekend hours and no time zone. The Future Pension Centre on the same number keeps longer hours.

Is 0800 731 0175 the Pension Tracing Service or the Future Pension Centre?

GOV.UK gives the number for both. For tracing a lost pension scheme it lists weekdays, 10am to 3pm; for the Future Pension Centre, which answers State Pension questions and gives forecasts, weekdays, 8am to 6pm.

What does the Pension Tracing Service do?

It gives you the contact details of a workplace or personal pension scheme, so you can search for a pension you have lost track of. It can also find someone else's scheme if you have their permission. You need the name of an employer or a pension provider.

Will the Pension Tracing Service tell me what my pension is worth?

No. GOV.UK says it gives contact details only, not whether a pension exists or its value. For that, you contact the scheme whose details it gives you.

Can I trace a pension without calling?

Yes. GOV.UK has an online service, in English or Welsh, and you can also write to The Pension Service, Post Handling Site A, Wolverhampton, WV98 1AF, United Kingdom.

Is Losali part of GOV.UK or the Pension Tracing Service?

No. Losali is an independent service that connects a web browser to UK telephone numbers over the internet. It has no link with the UK government or the Pension Tracing Service, and no access to your pension or your personal details.

Can I call Pension Tracing Service on 0800 731 0175 from abroad with Losali?

Yes. Click the number on this page, sign in, allow the microphone and the call is placed onto the UK network from your browser. The per-minute price is shown before the call starts and a call that does not connect is never charged.

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